Terms & Conditions
Terms of service: an agreement between you and ShirtSpot to enter and use this website and services
Welcome to the ShirtSpot website and services.
We hope you enjoy your use of our facilities. Please appreciate and understand that this is a legal world and that you, by not immediately leaving this website now or immediately after reading our terms of service are accepting our services under the terms of this agreement.
It is your obligation to keep your self informed of any changes that may occur between visits, as using our services each time is under the condition that you accept all our terms and conditions. We may change our terms and conditions from time to time without expressly informing you.
1 ShirtSpot Services:
2 Using our ShirtSpot Services and Website:
2.1 ELIGIBILITY CHILDREN UNDER 18.
ShirtSpot will only knowingly provide products or services to persons who can lawfully enter into and form contracts under applicable law.
Children under the age of 13 may view the Website but MAY NOT ORDER PRODUCTS OR SERVICES.
2.2 Definitions and Interpretation
3 User's Obligations
Users are and shall be wholly and exclusively responsible, at their own cost, for:
3.2 Restrictions on Users
Users shall not and has no right to either:
3.3 Claims & Liens
The Customer must make a claim in writing no later than 48 hours after delivery of order. If such a claim is not made within those 48 hours, ShirtSpot will understand that the product has been accepted. By accepting the product, the Customer acknowledges that the provider's performance has completely satisfied all terms, conditions, and specifications. The provider's liability will be limited to the quoted selling price of defective goods, without additional liability for special or consequential damages. As security for payment of any sum due under the terms of an agreement, ShirtSpot has the right to hold and place a lien on all customer property in the possession of ShirtSpot. This right applies even if credit has been extended, notes have been accepted, trade acceptances have been made, or payment has been guaranteed. If payment is not made, the customer is liable for all collection costs incurred.
3.4 Customer Communications and Liability
Any and all pertinent information that is needed to fulfill a customer order, from the conception of the order being placed and up until the time it is shipped from our facility, must be in the customers file under that specific order. All customers have the opportunity to provide pertinent information via the special instructions field in the order form, e-mail, postal mail, telephone, or in person.
4. ShirtSpot Obligations
We only have access to information that you voluntarily give us via e-mail or other direct contact from you. We will not share your information with any third party outside of our organization. We will use your information to respond to you, regarding the reason you contacted us. You may opt out of receiving any future contacts from us at any time. This includes an "opt out notice" in any future e-mail we may send you. ShirtSpot reserves the right, but does not assume the obligation, to monitor transactions and communications that occur during providing of services.
User acknowledges that ShirtSpot has no obligation to user to provide any training or other support in relation to the use or operation of the Website and/or services.
4.4 Modification of the Website.
ShirtSpot reserves the right to modify the organization, structure, content or "look and feel" of the Website and/or the services, and may change, suspend, or discontinue any aspect of the Website and/or the service at any time without notice or any liability to user or any person. ShirtSpot shall have complete discretion over the features, functions and other terms and conditions on which the Website and the service is made available.
When you submit questions, comments, suggestions, ideas, or other material via e-mail or other communications, you grant ShirtSpot permission to use such submissions for marketing and other promotional purposes. You agree that ShirtSpot will have no obligation to keep any submissions confidential. You will not bring a claim against ShirtSpot based on "moral rights" or the likes arising from ShirtSpot's use of a submission. This section does not apply to your content that will appear as part of your product that you use in connection with any ShirtSpot service.
4.6 Customer's Property
ShirtSpot will only maintain extended coverage on property belonging to the customer while the property is in the possession of ShirtSpot. ShirtSpot's liability for this property will not exceed the amount recoverable from the insurance.
ShirtSpot PROVIDES SERVICES ON AN "AS IS" AND "AS AVAILABLE" BASIS. ShirtSpot DOES NOT REPRESENT OR WARRANT THAT THE WEBSITE, SERVICE, OR ITS USE WILL BE UNINTERRUPTED, WILL BE FREE OF INACCURACIES OR ERRORS, WILL MEET YOUR REQUIREMENTS, OR WILL OPERATE IN THE CONFIGURATION OR WITH THE HARDWARE OR SOFTWARE YOU USE. ShirtSpot MAKES NO WARRANTIES OTHER THAN THOSE MADE EXPRESSLY IN THESE TERMS AND CONDITIONS, AND HEREBY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, AND NON-INFRINGEMENT.
ShirtSpot will not be liable to you or any third party for any consequential, incidental, indirect, punitive or special damages (including damages relating to lost profits, lost data, or loss of goodwill) arising out of, relating to, or connected with the use of the ShirtSpot service, based on any cause of action, even if advised of the possibility of such damages.
Limitation of liability: except for a break of a party's representations and warranties under these terms & conditions or in connection with your indemnity obligations under these terms & conditions, in no event will the liability of ShirtSpot exceed the value of products received or services rendered. The value of products or services are limited to the stated value on the ShirtSpot website or as stated by an authorized ShirtSpot agent.
5. Intellectual Property Rights
5.1 Reservation of Title
5.2 Prohibition on Infringement
User acknowledges and agrees that ShirtSpot does not permit, authorise or condone and hereby expressly prohibits user from accessing or using the Website and/or the services in a manner that infringes, or is likely to infringe, the Intellectual Property Rights, or any other rights or privileges, of any person anywhere in the world.
5.3 Derivative Material
Subject to clause 5.2, user shall own any Intellectual Property Rights in any original material that it authors, designs or creates using the functionality provided by the Website. If the user chooses to add any item to a public gallery, In consideration of the authorisation granted under clause 4.1, User hereby grants to ShirtSpot an irrevocable, perpetual, non-exclusive, world-wide licence to do all acts and things (including to authorise other persons to do all acts and things) comprised within the said Intellectual Property Rights.
5.4 Copyright Release
By using any service of ShirtSpot, the Customer agrees and acknowledges that the Customer is the legal owner and/or licensee of ALL submitted artwork to ShirtSpot. The customer also relinquishes ShirtSpot of any legal liability related to copyright violation and/or infringement. The customer assumes sole responsibility and liability of ALL forms of submitted artwork to ShirtSpot. The Customer will retain ownership of the content uploaded or sent to ShirtSpot.
The Customer warrants that the subject matter to be printed is not copyrighted by a third party. The Customer also agrees not to infringe on trademarks, patents, trade secrets, the right of privacy, the right of publicity or other legal right of any third party and will comply with all applicable laws, rules, and regulations. The customer recognizes that because subject matter does not have to bear a copyright notice in order to be protected by copyright law, absence of such notice does not necessarily assure a right to reproduce. The customer further warrants that no copyright notice has been removed from any material used in preparing the subject matter for reproduction. To support these warranties, the customer agrees to indemnify and hold ShirtSpot harmless for all liability, damages, and attorney fees that may be incurred in any legal action connected with copyright infringement involving the work produced or provided.
User Account, Password, and Security You will receive a password and account designation upon completing the Site's registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify ShirtSpot of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. ShirtSpot cannot and will not be liable for any loss or damage arising from your failure to comply with this Section 6.
7.1 Users Warranties
User represents and warrants to ShirtSpot that, in its use of the Website and the Services provided, it:
7.2 ShirtSpots warranties
7.4 Exclusion of implied warranties
SUBJECT ONLY TO CLAUSE 8.1, ALL CONDITIONS, WARRANTIES, REPRESENTATIONS, INDEMNITIES AND GUARANTEES WITH RESPECT TO THE WEBSITE AND/OR ANY OTHER GOODS OR SERVICES THAT MAY BE PROVIDED BY ShirtSpot, THAT WOULD OTHERWISE BE IMPLIED BY STATUTE, LAW, EQUITY, TRADE CUSTOM, PRIOR DEALINGS BETWEEN THE PARTIES OR OTHERWISE (INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, SUITABILITY, FITNESS FOR PURPOSE, QUIET ENJOYMENT OR NON-INFRINGEMENT) ARE HEREBY EXPRESSLY EXCLUDED.
7.5 No representation or reliance
8. Exclusion and Limitation of Liability
8.1 Subject to law
(c) liability for fraud or deceit; or
(d) liability for death or personal injury caused by the negligence of either party.
8.2 Exclusion of liability
(a) malfunctions, failures, defects, acts or omissions or any other default or liability caused directly or indirectly by:
(c) any loss of profit, business interruption, loss of or damage to goodwill, and/or any expectation benefit;
(d) Subscribers liability to any person; or
(e) incidental, indirect, consequential, special, exemplary or punitive damages of any nature, whether such liability is asserted on the basis of common or civil law or in equity, including pursuant to any statute, contract, tort (including negligence or strict liability) or otherwise and notwithstanding that ShirtSpot has been advised of the possibility of any particular loss or damage.
ShirtSpot may, in its sole and unfettered discretion, and without users consent, place links on the Website to other websites that are owned or operated by other persons. User acknowledges and agrees that ShirtSpot is not responsible for the operation of or content located on any such website, and ShirtSpot cannot and does not warrant that the content of such websites is accurate, complete, legal and/or inoffensive. By choosing to link to these other websites, user acknowledges and agrees that it may not make any claim against ShirtSpot for any damages or losses of any kind arising from the other website and/or the link.
8.4 Limitation of liability
9.2 Effect of termination
10.1 Production Schedules
Production schedules will be established and followed by both the Customer and ShirtSpot. In the event that the Customer does not adhere to the production schedules, delivery dates will be subject to renegotiation. There will be no liability or penalty for delays due to state of war, riot, civil disorder, fire, strikes, accidents, action of government or civil authority, acts of God, or other causes beyond the control of ShirtSpot. In such cases schedules will be extended by an amount of time equal to the delay incurred.
10.2 Order Editing
Edits to an order after it has been placed on ShirtSpot, will not be reflected on the order tracker. Any order that has been processed through our accounting department cannot be edited in any way.
We guarantee the accuracy of the spelling, sizes, and color location of your proof. We cannot guarantee color accuracy due to the variations of computer displays.
By approving this artwork proof, we assume you retain all legal rights and permissions to print the logos and images included in the design. We are not responsible for any legal actions taken against you for lack of these permissions. If any legal actions are required, you are liable for all associated fees and losses arising from such action.
If everything is satisfactory, please reply with your word of approval to the graphic designer and we will begin production. Once your approval is given on the art, we cannot be held responsible for any printed errors.
The pre-treatment on dark shirts may leave a slight discoloration around the printed image area. This is a natural result of the process and disappears with the first wash. All DTG prints should be washed prior to being worn.
Returns must be approved by ShirtSpot. If a product is found to be defective by ShirtSpot a new one will be created and shipped. Refunds will proceed as described in "REFUNDS."
Please keep in mind:
Send returns to:
PO BOX 162
Kensington, MN 56343
If you receive merchandise that is defective or damaged upon receipt, please notify us as soon as possible. Please provide photographs of the damaged or defective product. If it is determined that we are at fault, we will have UPS pick up your entire project, reprint the job, and ship it back. You will only be charged for the initial order and no additional shipping charges. If you can only send back a partial order, we will only reprint the portion returned and we will not make any changes to the print file - we will only use the original file uploaded or approved by you. Credits or refunds will be for the amount of the product purchased. Shipping costs are non refundable.
If you are unsatisfied with a non-custom product, you can return the item for a refund. (i.e. non-printed shirt)
Since most orders are customized, issues that arise may also be unique. We have a 100% satisfaction guarantee. If you are not satisfied with your ShirtSpot order, please contact us as soon as possible. We will work with you in each case to do what we can to make it right.
Ship dates are established from the time ShirtSpot receives proof approval and are shipped using UPS. ShirtSpot IS NOT RESPONSIBLE FOR ANY ERRORS THAT ARE MADE BY THE UPS INCLUDING DAMAGES TO THE PRODUCT. ShirtSpot WILL NOT BE HELD RESPONSIBLE FOR WEATHER, ACTS OF GOD, OR OTHER THINGS WE CANNOT CONTROL. ShirtSpot does not deliver to P.O. boxes, a street address must be provided for every order.
After product has shipped, all shipping company terms & conditions apply for lost or delayed packages. If you have a deadline, you must request expedited shipping as ground shipments are not guaranteed. We will not refund the product cost if UPS or any other shipping company has a delay in the delivery of your package. All refunds are limited to actual shipping cost refunded to ShirtSpot from shipping company. Terms for the shipping company still apply to lost packages.
Shipping insurance is available at the Customer's expense. 3% of total order is charged for insurance. ShirtSpot supplies shipping insurance at our cost on all orders over $500 in value. If product is damaged in shipping, damaged goods must be returned, and then replacement product will be sent, see REFUNDS section of these terms & conditions for further information.
Lost packages will be replaced after shipping company confirms loss, this generally takes 7-10 business days after initial lost product inquiry. Again, please order early as we cannot control delivery after your product leaves our facility.
Overnight orders that are completed ahead of schedule will ship using a method guaranteed for you to receive you order on time. No refund will be given in this case.
These terms & conditions will be binding upon each party hereto and its successors and permitted assigns, and governed by and construed in accordance with the laws of the State of Minnesota without reference to conflict of law principles. These terms & conditions will not be assignable or transferable by you without the prior written consent of ShirtSpot. These terms & conditions (including all of the policies and other agreements described in the terms & conditions), which are hereby incorporated herein by this reference) contain the entire understanding of the parties regarding its subject matter, and supersedes all prior and contemporaneous agreements and understandings between the parties regarding its subject matter. No failure or delay by a party in exercising any right, power or privilege under these terms & conditions will operate as a waiver thereof, nor will any single or partial exercise of any right, power or privilege preclude any other further exercise thereof or the exercise of any other such right, power, or privilege. You and ShirtSpot are independent contractors, and no agency, partnership, joint venture, or employee-employer relationship is intended or created by these terms & conditions. The invalidity or unenforceable of any provision of these terms & conditions will not affect the validity or unenforceable of any other provision of these terms & conditions, all of which will remain in full force and effect.
(a) it shall be read down or severed in that jurisdiction only to the extent that it is void, invalid or unenforceable; and
(b) it does not effect the validity or enforceability of that term or clause in another jurisdiction or the remaining terms or clauses in any jurisdiction.
12.5 Governing Law and Jurisdiction
(b) Each party irrevocably submits to the exclusive jurisdiction of the courts of Delaware, and the courts competent to determine appeals from those courts, with respect to any proceedings that may be brought at any time relating to these.